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Scheduling & Followups

Casey schedules initial appointments and follow-up meetings between a provider and patient, ensuring low no-shows.

Documentation

Casey integrates with EHRs and documents his work, ensuring high-quality work and alignment among the care teams.

Service Connection

Casey connects patients with available services in their local area by identifying the needs and using active problem solving and research skills.

Advocacy

Casey educates patients and their families and always advocates for patients by checking in or being there for them 24/7 via phone call or text.

Phone Calls

Casey checks in and follows up with patients via phone, supporting those who prefer voice communication or lack reliable internet access.

Text Messages

Quick updates, appointment reminders, motivational check-ins, and mental health nudges, right to your phone.

Emails

Care plans, progress updates, and education delivered securely to your inbox.

Apps & Tools

Casey integrates directly into your clinic’s systems like EHRs and care coordination platforms so care teams always stay informed.

STEP 1

Staff configure Casey based on their workflow and needs.

STEP 2

Meet and greet Casey, patients are onboarded via your intake or referral.

STEP 3

Casey gathers the needs and drafts a personalized care path.

STEP 4

Casey gets confirmation from the human reviewer on the care plan/path.

STEP 5

Casey follows the personalized path and continues to advocate and educate patients; All authorized parties get alerts, summaries, and escalations.

STEP 6

Staff keep track of Casey's work with a dashboard and track ROI and analytics.

core

$24.99/patient/mo

for patients with one or no chronic illnesses

CPT G0556 (~$15 reimbursement)

“The first step on the path to better health.” Focuses on connection, engagement, and monitoring.

weekly check-ins
personalized reminders and nudges
secure messaging
EHR-ready reports

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pro

$39.99/patient/mo

for patients with two or more chronic illnesses

CPT G0557 (~$49 reimbursement)

“Support at life’s turning points.” Built for care planning, risk management, and proactive case support.

all in core
care plan generation
meds and behavioral adherence
emergency flag alerts

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ultimate

$59.99/patient/mo

for QMB/Dual-eligible or complex patients

CPT G0558 (~$107 reimbursement)

“Comprehensive, always-on care.” A full-circle solution for those who need constant support, including social and behavioral challenges.

all in pro
24/7 availability
dedicated onboarding
quarterly plan audits

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Federally Qualified Health Centers (FQHCs)

FQHCs serve over 31 million patients across 15,000 sites, many of whom face poverty, trauma, and chronic health issues. These clinics are federally mandated to deliver behavioral care, but they’re doing it without enough behavioral staff. In 2023 alone, 2.8 million patients received mental health care through FQHCs often via overworked PCPs. That’s unsustainable. FQHCs urgently need a scalable, cost-effective way to support patients and reduce staff burnout.

Rural Health Clinics (RHCs)

RHCs are the frontline providers in America’s most remote areas, over 5,400 clinics delivering essential care where few others will. With little to no on-site behavioral health support, RHCs rely almost entirely on primary care physicians to manage mental health and substance use concerns. These clinics are stretched thin, seeing everything from diabetes to depression in the same day, often without referral partners or follow-up systems. Without tools to triage and manage behavioral needs, patients fall through the cracks and clinicians burn out.

Critical Access Hospitals (CAHs)

CAHs are small, rural hospitals capped at 25 beds serving wide geographic areas with limited staff. Many act as both primary care hubs and emergency safety nets. As behavioral health crises surge, CAHs are overwhelmed with mental health ER visits, often without access to on-site psychiatrists or follow-up case management. Discharged patients disappear. Staff are overburdened, and community risk is growing. CAHs need a way to manage transition of care without hiring people they don’t have, and Casey helps them do exactly that.

Rural Employers

Rural employers, especially in agriculture, mining, and manufacturing, are seeing higher rates of absenteeism, addiction, and suicide. They are looking for low-cost mental health access for their employees but don't want to hire therapists or navigate HIPAA. Casey gives them a plug-and-play, always-on solution.

Mental Health Providers

Mental health providers (treatment centers and programs) don't have enough hands. Casey helps them triage, engage, and support patients between visits, without burning out their small teams.

Local/State Governments

Local and State Governments are being tasked with fixing rural access gaps with limited staff and budget. Many have finding, but no scalable way to reach and support people. We partner with them to extend care navigation and case management with AI.

Casey is highly configurable. An admin member with owner or edit access can change its configuration, such as voice, tone, southernness, knowledge base, and available hours for texting, voice calling, and emailing.

Casey is very secure and HIPAA-compliant. He always requests consent from the client or care team. He is proactive and does access verification routinely.

Casey uses high-level information with access verification to identify a user. For example, to ensure he's reaching out to the right John Doe from Mobile, AL, he first texts the verification code via SMS and asks users to share the code before sharing any personal information.

Casey might collect information on demographics, insurance, prior medical history, and future needs/diagnoses.

Casey introduces himself to every member, joins meetings, reads and sends emails (cc as appropriate), maintains relationships, follows plans, and facilitates the care team to improve their satisfaction and alleviate burnout.

AI-Powered Care Management Platform for Rural Health

Your Staff are Burned Out. Your Patients Can’t Get Care.

Meet Casey, Your AI Case Manager

Scheduling & Followups

Documentation

Service Connection

Advocacy

Delivering AI-Powered Care Management Wherever Patients and Providers Are

Phone Calls

Text Messages

Emails

Apps & Tools

STEP 1

STEP 2

STEP 3

STEP 4

STEP 5

STEP 6

🌾 Pricing 🌾

core

$24.99/patient/mo

pro

$39.99/patient/mo

ultimate

$59.99/patient/mo

Casey Partners With

Federally Qualified Health Centers (FQHCs)

Rural Health Clinics (RHCs)

Critical Access Hospitals (CAHs)

Rural Employers

Mental Health Providers

Local/State Governments

Joseph: A Farmer, a Crisis, and a Case Manager Who Didn’t Give Up

Rural Stories by Casey

Leadership Hall of Fame

Vision

Mission

Need clarification?

Is Casey configurable?

Is Casey secure?

How can Casey identify me?

What information does Casey collect?

How does Casey collaborate with the care team?

❤️ Casey doesn’t replace care teams; he amplifies them.